Privacy Policy
1. Introduction
Medizon Home Care (“we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of personal information that we collect from our customers (“you” or “your”). This Privacy Policy outlines how we collect, use, share, and protect your personal information in compliance with the Information Technology Act, 2000, and the Rules thereunder, as well as the judgments of the Supreme Court of India regarding privacy.
2. Information We Collect
We may collect the following types of information:
Personal Identification Information: This includes but is not limited to your name, address, phone number, email address, date of birth, and government-issued identification.
Health Information: This includes medical history, treatment plans, prescriptions, and other relevant health data necessary for providing our services.
Payment Information: We collect payment details such as credit/debit card information or bank account details when you make payments for our services.
Technical Information: We may collect data such as your IP address, browser type, device type, and browsing behavior when you visit our website.
3. Use of Collected Information
We use your personal information for the following purposes:
– To provide and improve our home health services.
– To schedule and manage appointments with doctors and physiotherapists.
– To process payments and send receipts.
– To communicate with you regarding your health services.
– To comply with legal obligations, including data retention and reporting requirements.
– To analyze and improve our website’s functionality and user experience.
4. Data Sharing and Disclosure
We do not sell or rent your personal information to any third parties. However, we may share your information in the following situations:
With Healthcare Providers: We shall share your health information with Third Party Health Service Providers (Medizon Care Associates); doctors, physiotherapists, and other healthcare professionals involved in your care.
– With Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, provided they adhere to similar privacy and security standards.
– Legal Compliance: We may disclose your information if required to do so by law, or in response to legal proceedings, to protect our rights, property, or the safety of our customers and the public.
– Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your personal information may be transferred to the acquiring entity.
5. Data Security
We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, firewalls, and access controls.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights
You have the following rights regarding your personal information:
– Access: You may request access to your personal information held by us.
– Correction: You may request correction of inaccurate or incomplete information.
– Deletion: You may request deletion of your personal information, subject to certain legal restrictions.
– Withdrawal of Consent: You may withdraw your consent for us to process your personal information at any time, except where necessary for the performance of our services or compliance with legal obligations.
8. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children without parental consent. If we become aware that a child’s information has been collected without appropriate consent, we will take steps to delete such information.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the “Effective Date” at the top of this policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Medizon Home Care
Email: [email protected]
M:+91 7506204845